Last Revised: October 23, 2024
1. General
This website and its subdomains (hereinafter referred to as the "Website") are owned by the company named “SIMPLER GROUP LTD,” located at 128 City Road, London, EC1V 2NX (hereinafter referred to as “Simpler,” “we,” or “us”).
These Terms and Conditions apply to all Shoppers who choose to use Simpler Checkout to complete their purchases (hereinafter referred to as “Shoppers” or “you”). By using Simpler Services, you agree to be bound by the following:
- the present terms and conditions (hereinafter “Present Terms”)
- the terms and conditions of our integrated payment service providers (please see below section 2)
- and the terms and conditions of each Seller.
If you don’t agree with any of these terms, you must refrain from using the Services.
Simpler reserves the right to amend the Present Terms, in whole or in part, at any time without prior notice. We will post the updated terms on the Website to inform you accordingly. To ensure you are aware of any changes, we will notify you by placing a notice on https://www.simpler.so/ website, sending you an email, and/or using other means of communication. By continuing to use Simpler Services after any amendments, you are deemed to have unconditionally accepted the revised terms.
2. Service
Simpler offers a streamlined online shopping experience, allowing you to check out with just one click and without the need for a password. We make the buying experience fast, secure, and straightforward across hundreds of retailers and through various channels. Through a Simpler account, you can manage all your orders from a centralised dashboard. While Simpler is essential for online shoppers, it also serves as a valuable tool for businesses aiming to enhance their sales by providing customers with an exceptional shopping experience, enabling them to check out in seconds from anywhere. For the purpose of the Present Terms, “Service” or “Services” refer to proceeding to purchases via Simpler Checkout as a registered user with Simpler.
3. Definitions
“'Simpler Checkout” refers to the technical solution for checkout process by Simpler where Shoppers provide their personal data that is necessary for the delivery of products within an e-shop. Simpler Checkout is integrated into the Seller’s online store.
“Seller” or “Sellers” refers to merchants registered within the Simpler network who offer products for sale and provide Simpler Checkout Services.
"Shopper" or "Shoppers" refers to you, natural persons, who intend to purchase goods or services through Simpler Checkout. You may also be Users, except when using the Checkout Takeover Service via Guest Checkout.
“User” or “Users” refers to Shoppers who are also registered with Simpler.
“Services” refers to using Simpler Checkout as a User.
“Checkout Takeover Service” refers to situations where Simpler Checkout is not offered as an additional payment option, but instead becomes the primary checkout method provided by the Seller. In this case, Simpler Checkout replaces the Seller’s own checkout and becomes the main option for completing transactions. This service, referred to as “Checkout Takeover” is not included under the general definition of “Services” for the purposes of the Present Terms.
4. Using the Service
- To access Services, you acknowledge and agree to the following:
- You shall create a Simpler Account. Upon deletion or suspension of a User's Account, Simpler will be unable to provide its services.
- Services are available through designated Sellers.
- You shall confirm that you have read, understood, and accepted the Present Terms, as well as the terms and conditions of the Payment Service Providers and Payment Methods Providers (please see below), as well as each Seller’s Terms and Conditions. Acceptance of all of these Terms and Conditions is a prerequisite for the provision of Simpler Services.
- You shall register essential information, including their contact details, delivery address, and payment methods. We process this data according to our Privacy Policy.
- Services are limited to: automatic filling of your personal data during the purchase process, verification of your identity via email or text message, and secure storage of your payment options to streamline your checkout. For the avoidance of doubt, Simpler does not function as a payment provider. To facilitate payment processing and enhance the checkout experience, Simpler partners with the Service Payment Providers. Simpler reserves the right to add or remove payment providers at its discretion and without prior notice.
5. Obligations
- When using the Services, you authorize Simpler to transfer funds from your account or debit your payment card (as applicable) and deposit them into the Seller’s account. If you complete a purchase with recurring payments, you authorize Simpler to charge the card used for the initial purchase for each recurrence.
- Whenever you complete a purchase, a unique token is created for that transaction. When you pay using your Simpler Account, your payment information is encrypted and securely stored in a token vault designated for transactions. This allows us to charge your credit or debit card, and you agree that we may use this token for future transactions with the same card.
- By choosing to pay with your saved payment information in your Simpler Account, you agree that the Seller may charge you in accordance with your agreement with that Seller for each transaction using the stored payment information. When you complete a transaction using your Simpler Account, you consent to Simpler using the information stored in your Account to initiate the payment process with the Seller and fulfill your order.
- You agree to provide accurate, complete, and updated information about yourself. You may not provide information that you do not have the right to use or use another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission. Simpler is not liable for any errors resulting from inaccurate information you provide during registration.
- You warrant that you are of legal age to form a binding contract, or, if not, that you have obtained your parents’ or guardian’s permission to use the Services and have ensured that they agree to these terms and conditions on your behalf.
- You will only use the Services for your own internal, personal, non-commercial use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all applicable laws. If your use of the Services is prohibited by applicable laws, you are not authorized to use the Services. We cannot and will not be responsible for your use of the Services in a manner that violates the law.
- You will not share your account with anyone and are solely responsible for protecting the security of your account details and for any activities associated with your account.
- You agree to notify Simpler immediately of any unauthorized use of your Account, password, or any other breach of security, and ensure that you have logged out of your Account at the end of each session when you do not wish to use Simpler Services further. Simpler will not be liable for any loss or damage arising from your failure to comply with this provision. You will be held liable for any losses incurred by Simpler and/or its Third-Party Sellers due to your failure to comply with this provision.
- You declare that you will not use Simpler Services to post, publish, transmit, or distribute content that may be illegal, threatening, obscene, discriminatory, or infringe on third-party rights. You are solely responsible for any damage caused to Simpler by your misuse or improper use of the Services.
- You are bound by the Terms and Conditions of each Seller regarding the placement of orders, refund and delivery of goods. Simpler is not held liable for any violations of these Terms and Conditions or/and for any potential inconsistency with applicable legal framework.
6. Simpler Statements
- Without prejudice to errors due to force majeure, including technical problems in the system, Simpler states that it makes every possible effort to ensure the validity and accuracy of the information contained in its Services, allowing you to obtain a complete picture of the Services offered by Simpler.
- The information and content of the Services do not constitute encouragement, advice, or a prompt to perform any action; rather, you are invited to evaluate it individually and to act based on your judgment and discretion, excluding any liability of Simpler.
7. Disclaimer
- Simpler is not liable for any legal claims or for any direct or indirect damage or expense that may result from operating or not operating, accessing, using, or navigating its website or services, or from downloading material, text, or other data contained therein, including damage caused by viruses, bugs, hardware or software malfunctions, or any other errors.
- Simpler will make every effort to ensure the proper operation of its Services but does not guarantee continuous, error-free service. Simpler shall not be responsible for any service interruptions unless such interruptions are caused by Simpler.
8. Limitations of Liability
- Simpler has no control over and assumes no responsibility for the content, accuracy, or practices of third-party websites or third-party content that you interact with through Simpler Services. Your interactions with third-party organisations found on or through the Services are solely between you and those organizations. You agree that Simpler shall not be responsible for any loss or damage incurred as a result of these dealings.
- Simpler is not liable for any failure or delay resulting from any condition beyond its reasonable control, including but not limited to governmental actions, acts of terrorism, natural disasters, or internet outages.
- Simpler is not involved in the purchase and/or delivery process of products purchased through Simpler Checkout and shall not be held liable for any damage to goods, non-delivery, or any other issues arising from such purchases. All transactions are subject to the terms and conditions set forth by the respective Sellers. Simpler assumes no liability for the payment process, which is exclusively handled by the payment providers.
9. Indemnity
To the fullest extent allowed by law, you agree to indemnify and hold harmless Simpler, its subsidiaries, officers, agents, employees, and partners from any claims, liabilities, or losses related to your use of the Services or your violation of these terms and conditions.
10. Assignment
You may not assign, delegate, or transfer these terms or your Services account without Simpler's prior written consent. We may transfer these terms and conditions without your consent.
11. Change in Our Services
We will attempt to notify you of any material changes to the Services that may adversely affect you. Simpler reserves the right to remove any content from the Services at any time for any reason.
12. Cost of Services
Simpler Services are currently free for Shoppers/Users. However, we reserve the right to charge for certain services in the future. We will notify you prior to any services that begin to incur a fee.
13. Intellectual and Industrial Property Rights
The intellectual property rights related to Simpler Services are owned by Simpler and its licensors. Any unauthorized use of the content or services is prohibited.
14. Personal Data Protection
Please read carefully our Privacy Policy.
15. Marketing Communication
- Users may receive communication via email and/or SMS by Simpler, in accordance with our Privacy Policy and at our sole discretion. You have the right to unsubscribe at any time.
- Sellers from whom you have made a purchase might also conduct marketing campaigns or send communications via email and/or SMS, in accordance with their Privacy Policy, and at their sole discretion and responsibility
16. Reward Programs
Please carefully review the Terms and Conditions of our Reward Programs, which are an integral part of Present Terms.
17. Using the Checkout Takeover Service
Under certain circumstances, Simpler Checkout is available not only to Users but also to individuals who wish to make purchases without registering with Simpler. This option is available only in partnerships where Simpler Checkout serves as the primary checkout method provided by the Seller. In such cases, Shoppers may opt for Guest Checkout without registering with Simpler. The Seller, in this case, determines the content and processing of the checkout data. Simpler will not streamline your future checkout processes by automatically filling your data or recommending business offers unless you explicitly register with Simpler.All relevant clauses of the Present Terms will still apply to the extent that they are applicable.
18. Links to Other Sites
Simpler does not control the availability or content of third-party websites accessed through links.